Hybrid work profiles and team functioning: A person-centered analysis of hybrid work quality.

Abstract

Hybrid work has become a widespread organizational practice, yet employees’ experiences remain highly heterogeneous. Adopting a   person-oriented perspective, this study examines whether employees’ perceptions of hybrid work resources are associated with distinct patterns of team-related processes. Drawing on the Quality of Telework (QoT) framework, hybrid work quality is conceptualized as a configurational phenomenon in which multiple resources co-occur within individuals rather than operating independently. Using latent profile analysis on data from 719 hybrid workers across four organizations, we identified four distinct profiles based on key QoT resources (i.e., remote and office-based workstations, flextime, and enabling management). These profiles differed systematically in team identification, knowledge sharing, collective self-efficacy, satisfaction with hybrid teamwork, and perceived team efficiency. The findings suggest that hybrid work experiences form qualitatively distinct patterns, with more balanced configurations of resources associated with more positive perceptions of team functioning. By focusing on configurations rather than isolated predictors, this study contributes to extending the QoT framework and demonstrates the value of person-oriented approaches for capturing heterogeneity in contemporary work contexts. More broadly, the results highlight how combinations of work-related conditions are linked to different experiential patterns, offering a more nuanced understanding of hybrid work and its implications for team-related processes.